Explain the transformation from the Grand Alliance of World War II to Essay

Explain the transformation from the Grand Alliance of World War II to the development of the Cold War. Why was it impossible to maintain the former Was the - Essay Example (Nordlinger, 5) With the US entering the Second World War following the attack on Pearl Harbour, the three world powers, the US, United Kingdom and the Soviet Union were forced to come together to develop strategies to hold back and defeat the axis.(Greenfield, 3-23) At least as far as UK-US relations this strategy was a far easier task for the two nations. Despite the US’s isolationist position in the earlier stages of the war, it remained supportive of the UK. (Greenfield, 3-23) Essentially the Grand Alliance involved a series of common goals and understandings between the US, the UK and the Soviet Union. Following the attack on Pearl Harbour the three countries would both formally and informally negotiate and agree at wartime conferences, government meetings and summits on strategies to defeat Nazi Germany, Imperial Japan and Fascist Italy. (Stone, 20) The Soviet’s association with the Grand Alliance grew out of necessity following Germany’s invasion of the Soviet Union, in June of 1941. (Stone, 15)Following which both British Prime Minister Winston Churchill and US President Franklin Roosevelt pledged their countries’ support. Once the Japanese attacked Pearl Harbour the Grand Alliance became a reality. In other words, the UK, the US and the Soviet Union faced a common threat and while the Grand Alliance was primarily focused on war time cooperation, the three nations recognized a common goal to ensure post war security on a global le vel by ascertaining that Germany and Japan would not remain a threat to world peace following the war. (Lewis, 178-241) On 4 February, 1945, the Soviet’s Joseph Stalin, US President Theodore Roosevelt and UK Prime Minister Winston Churchill convened in Yalta on the Crimean Peninsula for what was one of three major war time conferences. The primary purpose of the meeting was to not only

Western Civilizations History Research Paper Example | Topics and Well Written Essays - 1500 words

Western Civilizations History - Research Paper Example Einstein explained the probability of sustained nuclear reaction which could have been made with the end result being a possible powerful bomb. Einstein went ahead to explain that these bombs, after their manufacture and when they are ready for use could be transported by ships even with a remote possibility that they could possibly be transported by planes. From the same understanding, Einstein made it clear that it was possible that Germany had already thought of this possibility and were probably thinking about starting production. This idea that Germany could be in production stage was arrived at after it was observed that they had suspended the uranium export that they had previously engaged in so as to use it to manufacture atomic bombs1. This kind of warning was taken seriously by the Roosevelt administration such that within one month, a research committee was constituted. A nuclear program was then introduced by the US under the guidance of Army Corps in the year 1942. This was in a bid to build a weapon before either Japan or Germany had the idea materialized into something lethal before America had their own systems of attack ready. In May of the same year, the president signed the authorization to develop a secret project that would bring about the development of a nuclear weapon. This project was said to be one of the largest projects ever carried out by the United States government. The engineers that were responsible for its construction were given a name that would not suggest the real agenda behind their secret discovery. They were therefore named the Manhattan Engineering District which was later to be referred to as the Manhattan Project. There was a corresponding British company that had the same agenda and they were called the Tube Alloys and it was incorporated to facilitate the development of this new discovery2. The discovery went on underground and the first major development was the manufacture of an atomic bomb in Los Alamos in New Me xico. The site was chiefly disguised as a school and the site produced two bombs whereby one was used to detonate plutonium and the other one was a weapon that resembled a gun in its features. Then there came the relevant search for a test site that would not draw much attention to the enemies. The site chosen was that which had scarce population in Alamogordo and it was given the code name trinity. July 16 of the year 1945 was when the detonation was carried out of the first ever atomic bomb. There was a crater created by the explosion that was more or less equivalent to nearly an amount of TNT close to 20, 000 tons. The Manhattan project managed to facilitate the production of three major bombs. The first one was given the name Gadget, still to avoid landing on the ears of the spies from the enemy countries. The Gadget was also used for test purposes but due to large expenses observed in further testing as the expenses would firmly reduce the rates of production; there were no fur ther unnecessary tests to be done. The two remaining atomic bombs were packed and made ready for Hiroshima and Nagasaki3. A plane that was specifically designed to carry one huge bomb left the Tinian air base on the sixth day of August in the year 1945 at around 2: 45 am. The bomb that was carried in this plane was set to change the course of history for decades to come. The simple plane that carried one simple cargo piece was bound for Hiroshima to facilitate a retaliatory attack and was set to drop the cargo in just about five hours from the departure time. Enola Gay, which was the name of the plane, carried the first bomb of this kind to be used in an area of such magnitude and population. The second such bomb was dropped about five days later. This one was majorly

Steel Prices on the World Market Essay Example | Topics and Well Written Essays - 2500 words

Steel Prices on the World Market - Essay Example i) Number of Steel Plants (Over supply caused reduction in plants via bankruptcies, mergers and plant concentration) Increase of Supply can only be achieved by increasing production capacity via (i) more plants (slow process as lead time is many years due to cost, market entry barriers via government regulations, environmental regulations, investment capital requirement to finance installations, complex mechanics), or (ii) increase of productivity within the plants (possible to a certain extent only until capacity is maxed out, The question of steel Prices has moved into the center of attention of the economic world since they started skyrocketing over the last 2 to 3 years. As steel is at the core of a large number of products, increases in the base product have a tremendous effect on the prices of subsequent product and thus on several price indices. In the extreme, certain business areas can be largely effected by shortages and price increases, strongly influencing their overall profitability and ultimately, in certain cases, threatening their survival. In the following I would like to investigate some of the causes, effects and remedies of this phenomenon and will attempt to make some predictions as to its future development. So while both primary and fu... As steel is at the core of a large number of products, increases in the base product have a tremendous effect on the prices of subsequent product and thus on several price indices. In the extreme, certain business areas can be largely effected by shortages and price increases, strongly influencing their overall profitability and ultimately, in certain cases, threatening their survival. In the following I would like to investigate some of the causes, effects and remedies of this phenomenon and will attempt to make some predictions as to its future development. It is being reported that steel price is one of the major contributors to the overall increase in wholesale price index. A little analysis would put the thing in right perspective. Item Weight Index on 24.7.04 (Base:1993-94=100) % Growth over last year % Contribution to price rise All Commodities 100 186.2 7.5 Primary Articles 22.02 191.0 6.3 1.4 Fuel, Power, Lubricants etc 14.23 274.4 10.0 1.4 Manufactured Products 63.75 164.9 7.1 4.53 Iron & Steel 3.64 240.9 45.0 1.6 So while both primary and fuel have contributed 1.4 percent each to 7.5 percent increase in WPI indices during the last one year, the prices of manufactured products has led to a 4.53 percent growth in prices. And out of the manufactured product prices, the prices of iron and steel items have contributed 1.6 percent to the overall price rise. This implies that around 21 percent of the general price rise in the last one year has been accounted for by prices of iron and steel. Under any counts this is substantial and unprecedented. The direct linkage of domestic steel prices with international prices is frequently being cited as the

Work placement Module Essay Example | Topics and Well Written Essays - 3000 words

Work placement Module - Essay Example He then recommended me to this firmCheng Chan & Co to me., and fortunately At the material time, Cheng Chan & Co wasthe firm happened to be looking for a full time / part time clerk as because one of their employees just quit the jobhad recently left the firm. I posted sent them my CV to them and they were askingrequested for an interview. I had the interviewed with one of the firm's solicitors in the mid-dle of June., there was a solicitor who interviewed me. He asked me few some questions on pertaining to tort and criminal Law, such as which case to use or which statute to applies to a scenarioy. and they also require a presentation of me for 5 minutesI was also required to deliver a five minute presentation. Four days later, I received their phone call that I got the jobthey informed me of their decision to hire me. I was then appointed into this firm asworked as a clerk responsible for assistingant to solicitors, preparing legal documents, performing legal research, and for deali nghandling with clients. The fFirm is run managed by four solicitors and there are eight employees including clerks, an accountant and legal executives. The structure of the fFirm is very simple in that, each employee takesing orders directly from solicitors. Once a client placeds an order after consulting the solicitor, (e.g. a claim in a car accident), the solicitor will would then divide the work among the different personnel, such as including research, registration of the case with the court, communication with the other parties for the materials, and arrangement of conferences with clients or counsel. When we have completed ourUpon completion of an assigned task, we hand submitted itthe work back to the solicitor for approval and he will would return it to us if any corrections are were necessary. Then we will would finalize it and return it to him for further approval and signature. The work usually involveds documents, statements or letters. The documents or the statements w ill would usually be referred tofiled with the court or submitted to the other parties. LThe letters will

Chinese Language Cinema Essay Example for Free

Chinese Language Cinema Essay During the 21st century China had been recognized to be one of the greatest distributors of movies throughout the world. China made a big influence when it comes to movie industry on different countries particularly on the American markets. Chinese movies had been widely appreciated by the United States. There are many Chinese actors and actresses who became famous in United States like Jackie Chan, a Chinese actor and director of action motion pictures who had become very famous because of his talent when it comes to acting, doing different creative stunts work, comic manners, and his talent in choreographing different fight sequences. When it comes to film industry and economic status, China was one of the top and biggest contributors throughout the world. China did not ceased in pursuing for success when it comes to movie and film industry. Their culture, state, as well as their different kinds of languages and beliefs became one of the primary reason why mainland China are having difficulties when it comes to producing and building up a great films that will satisfy the taste of different countries particularly the United States. On pursuing their goal in becoming one of the best and highest grosser of economy in the world, China did not waste any time to be able to create a big impact and influence to the American markets especially in the Hollywood (2000). Because of their efforts and patience in continuing their goal to be part of the top countries that are producing and importing top movies in the world, Chinese community became very successful in achieving their goal when it comes to movie industry. In the beginning of the 21st century, China also became very successful in their economic status as well as their entertainment film and Chinese cinemas (2002). All the trials and difficulties that they have encountered in the past few decades were quickly transformed to a successful and progressive country. Mainland China was also known as economic powerhouse because of their successful economic status when it comes to importing and exporting different products and films. Because of their success in economy, Mainland China surpassed other countries like France and Italy who are known to be one of the most successful countries in the world. Chinese cinema became a commodity for worldwide trade, electronics, clothing materials, and even precious and expensive metals. As a start of their successful and profitable business, film and movie industry became one of their major sources of capital and income. China became one of the most excellent importers of movies in the whole world especially in the United States (2003). In spite of China’s good production of movies, there are many criticism that been spreading about their entertainment. Negative and positive opinions as well as different comments were spreading to the public. Critics implied that some movies and films are seriously violating the culture as well as the beliefs of the Chinese community because of some unjust doings and immoral acts in the film. However other films that produce under Chinese films are making a big impact to the global society because the message of the film implies some important issues to the viewers. The Chinese filmmakers are now developing their movies and films so they can express the whole story as an art, and they have indicated a very resourceful material that can be reliable to the audience ideas as well as their point of views (2007). The Chinese filmmakers are very talented when it comes to creating good arrangements of auditory effects, different color effects, environmental forms, and cultural movements that can easily attract the viewers’ attention. In Chinese cinema, they considered their movies and films as an art, because of their aesthetic value and human works of beauty. The movies provided by the filmmakers are always related to their traditions, history, and also based on their social and political status in the society. They are giving some twist to the topic so the viewers or audience will be excited and satisfy from what they viewed.

The Leisure Travel And Tourism In Singapore Tourism Essay

The Leisure Travel And Tourism In Singapore Tourism Essay International tourism has grown substantially over the years due to rising standard of living, technological advancement and globalization. Tourism is also one of the key industries with a significant impact on the global economy (Tham, 2006). In the case of Singapore, it received 10.3 million visitors and a total expenditure of $14.1 billion in year 2007 compared to 9.8 million visitors and a total expenditure of $12.4 billion in year 2006 (Singapore Tourism Board, 2007) during good economy. The increased in the arrival of visitors had also contributed a substantial growth in other tourism related industries such as the hotel industry which had seen increased in room revenue of 23.5% at $1, 857.6 million versus $1, 503.9 million in year 2006; food and beverages industry shown growth by 33.7% at $1,406.5 million in year 2007 versus $1,052 million in 2006; and Singapore Airlines(SIA) had declared an operating profit of $982 million for the first half of FY 2007-2008, an increase of 84 .1% at $449 million compared to last year 2006-20071(SIA, Annual Report 2007). Singapore is fairly a small red dot on the globe with limited natural sceneries and leisure places for its people to enjoy. Hence, many of the Singapore residents prefer to travel out of Singapore. According to the data from Immigration and Checkpoint Authority (ICA), the total outbound departures of Singapore residents for year 2008 had rose by 804,234 to 6,828,362 as compared to 2007 at 6,024,128. There is a growing number of Singaporeans from all age groups, between 18 to 65 years old, travelling overseas frequently to Malaysia, Indonesia, Thailand, Vietnam, Australia and Hong Kong SAR as it seemed that travelling has became part of their lifestyle. With the gradual increase in income level of employed workers as well as a good starting pay for the new comers who had just graduated from universities and began their working lives, the younger and better educated Singaporeans are now able to enjoy affordable recreational and leisure activities which could not have been possible previously. The peak travel seasons were spotted high in early June, November and December every year given its school holidays nationwide. Many parents choose to travel with children during these periods so they can enjoy the family togetherness. Otherwise, they would not have the flexibility to travel on any other month in view of the endless workload of working parent as well as stipulated school seme sters that children had to abide by. The second most travelled season during the year would be those public holidays falling just before or after a weekend and many working Singapore residents would tend to take off days 3 from work, travelling to nearer destinations for leisure purpose. Travel agencies anticipated an increase in businesses during these periods and plan to promote short trip packages to regional destinations for those who want to travel over the long weekends (Channel NewsAsia4, 2009). These destinations include Malaysia, Thailand, Indonesia and Hong Kong (DSS, 2008). Thus from the data, it sparked our interests to find out the travel trends of Singapore residents such as the number of trips and cost of travel made in a year, preference to travel by package or free and easy, preferred destination and travel agency etc., in Singapore during good and bad times. Objectives and Research questions The main purposes developed for this project is to investigate the recent trends involved in leisure travelling and tourism in Singapore using data obtained in an empirical study. The following are the objectives of this study include: Objectives To find out the extent to which the different trends involved on travel for Singaporeans. To investigate if there is any correlation between the income level and place of travel with the citizens of Singapore. To find that these recent trends are supported by marketing tools. 1.1.2Research Questions Based on the objectives the study aims on the leisure travel and tourism in Singapore. In order to serve the above purpose we will address the following three research questions. RQ 1: What are the trends involved on travel for Singaporeans? RQ 2: How does the correlation exists between the income level and place for travel? RQ3: How do the existing trends can be supported by recent trends in marketing? Significance of the Study The present research focuses to examine the trend of travel from a Singaporeans perspective given the intensified frequency on outbound travel by per Singaporean in the recent years. This research highlights the market-based management as well as strategies for growing customer value. It also includes empirical analysis that involves gathering of travel profiles from selected subjects; secondary data is collected via literature reviews and statistical research by reliable and established sources. Literature review 1.3.1 Introduction In Singapore, a number of research works had placed their focus on visitors travelling trend (inbound) to Singapore, analyzing travellers choice of travel agency (Tak and Wan, 2005; Heung and Chu, 2000) and travellers usage on travel agency (Goldsmith and Litvin, 1999). However, there is no research on outbound travel particularly in areas like examining the trend of travellers profile in Singapore that affect or influence them in travelling especially during bad times where the world is facing economic downturns as well as the current swine flu influenza which appeared abruptly in April 2009 killing 231 people in Mexico, Canada and USA (World Health Organisation, 2009). According to the Singapore Department of Statistics for year 2008, Singapore had a population of 4.84 million and out of which, 3.64 million were Singapore citizens (including permanent residents). Singapores socio-demographic had changed rapidly over the years especially the growing aging population as highlighted in the report on aging population (2006) that the number of residents aged 65 years or older will multiply threefold from current 300,000 to 900,000 in year 2030; dual income families (the average monthly household income from work6 had grew by 12.5% at $7,750 in year 2008 vs. $6,890 of last year); the growing trend of many young couples who prefer not to have children so as to enjoy two-person lifestyle (total fertility rate 2007 stood at 1.29 per female out of 42.6 female of general marriage rate); and rising of single adults (15% males and 12.6% females of age between 40 to 44) in year 2007. The studies by Chon and Singh (1995); Loverseeds (1997); Morrison et al, (1996) ; and Ross (1999) also revealed that the changes in socio- demographic had led to substantial changes in travel trends and leisure demand in the travel industry. 1.3.2 Travelling in time of Crisis and Risk Tourism today is vulnerable to natural disasters and crisis. The effect of terrorists attacked in World Trade Center, New York and Pentagon had tremendously brought the tourism industry to a halt for a long period of time with an estimated loss of US10 billion (Floyd et al., 2004) and it took several months for travellers to regain their confidence in travelling. The impact on the flow of information from the news media could changed the travellers attitude, perception and behaviour on the impression of risks that travellers would face when travelling (Valencia and Crouch, 2008). Incidents of natural disasters, political unrest, wars, epidemics, and terrorism lead to perceived travel risks (Mansfeld, 2006), whereas tourists ignorance of the probability of such events engage them in real risks (Wilks Page, 2006). This remark had tallied with Laws Prideaux (2005) and Glaesser (2003)s findings that risk derives as the probability of an undesirable incident that leads to the possible ne gative consequences of a consumers behaviour. Whereas, Beirman (2003) said that the perception of safety and security is a major determinant in travellers decisions to visit a place. 1.3.3 Travel Expenditures Travel expenditure patterns are vital to travel organizers and destination marketers (Jang et al., 2004). The growth in international tourism spending had reached 5.6% (adjusted for exchange rate fluctuations and inflation) in 2007, in particular strong in Asia and Pacific with an increase of 11% (WTO, 2008). The total travel expenditure in Southeast Asia for year 2007 has increased by 24% at USD54 billion compared to last year of USD 43.6 billion (WTO, 2008). The expenditure incurred on travel fall mainly in these categories, which were also important pillars of the economies in that country returned airfares, lodging, food and beverages, transportation and recreation activities. WTO also reported that nearly 80 countries earned more than USD1 million from international tourism in 2007. In examining the travel expenditure pattern of Japanese to United States, Jang et al. (2004) concluded that Japanese travellers (non package tour) spent an average of $3265 in United States. The hig her income Japanese (with an annual household income above $100,000) spent an average of $4367 while, the lower income Japanese (annual household income below $100,000) spent an average of $2831. The high income travellers spend significantly more. The study also revealed that Japanese travellers with companions tend to spend more than those travel alone. In Zhang et al. (2004)s study, the authors concluded that respondents with higher income (US$30,000 or above) perceived travel cost less important than those lower income groups (US$14,999 or below). Hong et al. (2005) revealed that financial factors indicate that there is a significant positive relationship between income and assets and leisure travel spending, that is employed families spent significantly more than unemployed families during leisure travel, whilst, retired families spend the same amount as unemployed families but more on accommodation. 1.3.4 Income and Travel Distance Hoe (2007) reported that in the 2007 Country Brand Index, a global survey made by over 2,600 international travellers, Singapore was ranked as the first Asian country that most people want to live in among Asian cities, and came in fourth position in the global category. In year 2008, there were 39% of employed households earned a median monthly household income of S$4950, and the residents expenditure abroad had gradually increased from $11.54 million in year 2003 to $14.31 million in 2007(DSS, 2008). It was assumed that the household income has correlation with the number of overseas trips made by the individual or per household in a year. Research in consumer behaviour has found that people of higher income would tend to search more for products/services information (Andereck and Caldwell, 1994; Runyon and Stewart, 1987; Robertson, Zielinski and Ward, 1984; Newman, 1977). Sparks and Pan (2009) also revealed that a higher percentage (51%) of the Chinese in China who earned more than 8000 yuan (67.1% of surveyed respondents earned more than 8000 yuan per month) were likely to travel outside China within the next 12 months. Similarly, Zhang et al. (1999)s finding also revealed that people with higher income tend to travel further, but the relationship is not linear and the higher the respondents self-perceived incomes the longer will be the travelled distance. According to Nicolau and Mas (2005), the effect of distance and prices are moderated by tourist motivations at the moment of choosing a destination. The findings conducted in Spain concluded that individual is not incline towards long trips and prefer shorter distance. However, they do not mind longer journeys if they are visiting family or friend or exploring new places. Contradictory, this group of people is unwilling to pay more for expensive places where family or friend resides but are willing to pay to explore new places. Nicolau and Mas (2005) also highlighted that people who are looking for culture are generally more willing to pay higher prices, whereas those looking for climate are less willing. In Singapore, with the rapid changes in socio-demographic over the years, there had been an increasing number of young adults age ranging from 15 to 34 years old that travel overseas at least once a year to neighboring countries like Malaysia, Indonesia and Thailand (DSS, 2005). Some of the possible reasons of short distance travelling could be financial constraints or not able to take longer leave from work. Heung and Chu (2000) found that travellers with lower income are more concern with pricing than travellers with higher income. 1.3.5 Intentions to Travel Travel is considered a leisure activity (Turco, Stumbo, Garncarz, 1998). Neal, Uysal and Sirgy (2007) also confirmed that travel is an important aspect of leisure life. Given the high standard cost of living in Singapore and heavy pressure from work, many Singaporeans chose to maintain a balance lifestyle between work and relaxation by travelling out of Singapore. Hence majority choose to escape from work to enjoy recreation activities with family or friends. Zabriskie McCormick (2001) concluded that Families are still considered to be the fundamental units of society and are perhaps the oldest and most important of all human institutions. Examination of family leisure had consistently demonstrated a positive relationship between family recreation and aspects of family functioning such as satisfaction and bonding. In another research work by Modell and Imwold (1998) suggested that there are several benefits of active involvement in recreational activities by the family, parents in particular, such as learning about diversity and socially appropriate behaviour, increased communication and self-esteem, and the development of friendships and social skills. Methodology The data used in this study was collected using the online survey method involving respondents of Singapore residents. This method was chosen as it is an ease and cheap way of targeting the respondents and collecting data. A structured questionnaire looking at different trends of travel and tourism of the Singapore was the main instrument used to collect the data. A five point likert scale ranging from 1=strongly disagree, 2=disagree, 3=neutral, 4=agree and 5=strongly agree was used on the trends influencing travel and tourism in Singapore. The questionnaire was first pre-tested on few students basically known as pilot study was made to ensure that the wording used was clear and understandable as w.ell as to estimate the time involved in filling the questionnaire Statistical package for social science (SPSS) was used to analyze the data. Descriptive statistics, T-test were the statistical tools used in the analysis. 1.5 Outline of the Project This thesis is organized into five sections. Chapter 1 introduces the analysis of tourism outlook of Singapore for both inbound and outbound travel. It also outlines the objective, aim to achieve, and research questions. Chapter 2 examines the past works and analysis conducted by various researchers performed in areas like travelling during crisis and risk, travel distance, travel expenditures, intentions to travel, travel behaviour, influences on attributes and purchases preference. Chapter 3 presents the methodology used in this thesis and the research findings obtained through this methodology. Data collection strategies and analysis used would be presented in details. This chapter also consist the limitation of study, ethical considerations as well as sampling and population. Chapter 4 examines the results collected from the survey .This chapter also includes a discussion of the findings to explain the reason behind the factors influencing the abroad education. Chapter 5 concludes the study by summarizing the findings in this study and presenting the implications that could arise as well as the possible future directions. 1.6 Summary Firstly In this chapter the background of the project explains briefly about the leisure travel and tourism in Singapore where the background also revealed the justification for the purpose of the study, which is followed by research questions and objectives of the project .Finally, this chapter provided the overview about the 5 chapters in this project independently.

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Abu Dhabi Police: Customer Relationship Management Abdullah Ali Mohamed K-91105597 Ahmed Abdullah Al Maysari K-81105597 â€Æ' Introduction about Abu Dhabi Police: Abu Dhabi Police is the major law enforcement agency in the Emirate of Abu Dhabi which was established on 1957. Abu Dhabi Police is mainly responsible for enforcing criminal law, enhancing public safety, maintaining order and keeping the peace throughout the Emirate. As a representative of the Ministry of Interior, and in its capacity as a global partner, the Abu Dhabi Police also works closely with local, national and international agencies to contribute to global peace and stability. Integrity, honesty and respect for human rights are the core values of the Abu Dhabi Police while the notion of public service is a central pillar in Abu Dhabi police thinking. Embraced as a legitimate partner by the community, the Abu Dhabi Police pursue efficiency and effectiveness through the use of the latest technological advancements and systems management practices. By incorporating the best of the old with the best of the new, Abu Dhabi Police has achieved the flexibility, adaptability and dur ability required to be widely regarded as one of the world's leading law enforcement agencies. Vision: To ensure continuity of Abu Dhabi emirate as community enjoys security and safety through the provision of high quality police services to citizens, residents of the emirate and its visitors. Mission: Working for a safe community, achievement of stability, reduction of crime rates. Contribution to implementation of justice in a manner that promotes the confidence of the public in police.â€Æ' The internal and external customers in Abu Dhabi police: Abu Dhabipolice externa... ...o customers are going in front of the other customers, in order to treat all the customers equally. Finally, availability of more seats in the waiting area will create a more satisfied customers, were they can be seated instead of standing in the crowded waiting area with a few seats available. Changes that can be implemented to improve the service provided by Abu Dhabi Police: Provide more smart services through the mobile, in order to complete all required services without the need to visit the service center. Continue providing training on communication skills to all the employees to maintain that the customers are satisfied while dealing with the customer’s service employees. Provide a suggestion and complains box to improve the service in Abu Dhabi police service centers in the future. References: http://www.adpolice.gov.ae/en/Portal/about.adp.aspx